1. Information We Collect

We collect different types of information depending on how you interact with the Service:

1.1. Information You Provide Directly:

• Account Information: When you create an account, we collect information such as your name, email address, phone number, and Shopify store URL.

• Payment Information: If you subscribe to a paid plan, we collect payment information such as your credit card details or other payment method information. This information is processed by our third-party payment processors and is not directly stored by us.

• User Content: We collect the content and data you provide when building and customizing your mobile application through the Service, including product information, images, text, branding elements, and other materials related to your Shopify store.

• Communications: If you contact us for support or inquiries, we may collect your name, email address, and the content of your communication.

1.2. Information We Collect Automatically:

• Usage Data: We collect information about how you use the Service, such as the features you access, the pages you visit, the actions you take, and the time and duration of your activities.

• Device Information: We may collect information about the device you use to access the Service, including your IP address, browser type, operating system, device identifiers, and mobile network information.

• Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activities and preferences. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Service.  

1.3. Information We Collect from Your Shopify Store (with your authorization):

• Store Data: With your explicit authorization, we access and collect information from your Shopify store to enable the functionality of the Service. This may include product catalogs, collections, customer data (names, email addresses, order history), order information, store settings, and analytics data.

• Customer Data in Your App: When your customers use the mobile application you create through Appify Pro, we may collect information about their usage of the app, their interactions with your store (e.g., products viewed, items added to cart, purchases made), and their device information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Maintaining the Service: To operate the Service, manage your account, process payments, and provide you with the features and functionalities you request.  

• Personalizing Your Experience: To customize the Service and provide you with relevant content and recommendations based on your usage and preferences.

• Improving the Service: To analyze how the Service is used, identify areas for improvement, and develop new features and functionalities.

• Communicating with You: To respond to your inquiries, provide support, and send you important notices and updates about the Service.

• Marketing and Promotions: With your consent where required, we may send you promotional emails and other marketing communications about our services and offers. You can opt-out of receiving these communications at any time.

• Ensuring Security and Preventing Fraud: To monitor and analyze activity on the Service, detect and prevent fraudulent or unauthorized access and use, and ensure the security of our systems.

• Complying with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

• Facilitating Your Mobile App: To enable the features and functionality of the mobile application you create, including displaying your products, processing orders, managing user accounts within the app, and sending push notifications to your app users (if you choose to enable this feature).

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating, providing, and improving the Service, such as payment processors, hosting providers, analytics providers, and customer support services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.  

• Your Shopify Store (with your authorization): To provide the core functionality of Appify Pro, we share necessary data with your connected Shopify store, such as app usage data and customer interactions within your app.

• App Stores: When you choose to publish your mobile application, we may share necessary information with app stores (e.g., Apple App Store, Google Play Store) to facilitate the submission and distribution of your app.

• Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or other business transaction, your information may be transferred to the acquiring entity or other third party involved.  

• Legal Compliance and Protection: We may disclose your information to law enforcement agencies, government authorities, or other third parties if we are required to do so by law, legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.  

• With Your Consent: We may share your information with third parties with your explicit consent.  

• Aggregated and Anonymized Data: We may share aggregated and anonymized data that does not directly identify you with third parties for research, analytics, and other legitimate purposes.  

4. Your Choices and Rights

• Account Information: You can access and update your account information through your account settings within the Service.  

• Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails or by adjusting your communication preferences in your account settings.  

• Cookies: You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of the Service.  

• Access, Correction, and Deletion: Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. Please contact us using the information provided below to exercise these rights. We may need to verify your identity before fulfilling your request.

5. Data Retention

We will retain your personal information for as long as necessary to provide you with the Service, maintain your account, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purposes for which it is processed.  

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.  

7. Children's Privacy

The Service is not intended for children under the age of [Specify Age, e.g., 16]. We do not knowingly collect personal information from children under this age. If you believe that we have inadvertently collected personal information from a child under the specified age, please contact us immediately, and we will take steps to delete the information.  

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, which may have data protection laws that are different from the laws in your country. By using the Service, you consent to the transfer of your information to these countries. We will take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.  

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through the Service. Your continued use of the Service after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically.  

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: contact@tannainfotech.com